No One can give me information

I made a small purchase from [URL Removed] When I tried paying my transaction would not go through. There is more than enough funds in the credit card. I phoned Kalahari, very efficient lady helped me. She said that FNB had a problem with their on line banking and suggested I phoned FNB for help.<br> <br> This I did. After being transferred to 4 different people who all passed me on to another division, I was still none the wiser as to what's going on. The last person I spoke to kindly cut me off while trying to transfer me to yet another division!!<br> <br> FNB's slogan 'How can we help you' needs to be looked at...I don't feel as though I was helped!!<br> <br> Please can someone help me!!