1 reviews | Active since Apr 2011
No one at a FNB understanding our complaint and frustration
This is an SOS call foe Naomi from your complaints section to please contact me as NOBODY FROM FNB APPEARS TO HAVE READ AND ACKNOWLEDGED OUR FRUSTRATION .
Good day Melanie,
Thank you for taking my call earlier.
As per our telephonic conversation, your comments has been escalated to a Manager at Premier Resolution Centre to assist and provide a resolution.
I have mentioned to you that I will personally follow up on this until it is resolved. Please do not hesitate to contact me if you requires feedback.
Please accept my apologies for the lack of understanding and feedback you have received as well as for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Melanie,
Thank you for taking my call earlier.
As per our telephonic conversation, your comments has been escalated to a Manager at Premier Resolution Centre to assist and provide a resolution.
I have mentioned to you that I will personally follow up on this until it is resolved. Please do not hesitate to contact me if you requires feedback.
Please accept my apologies for the lack of understanding and feedback you have received as well as for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)