CG
Chris G
1 reviews | Active since Apr 2017
21 Jan 2019, 18:43
No one answers the ***** hotline!!!!!
I have been trying for over an hour to get through to the ***** hotline with no success! First I sat on hold on the ***** hotline for over 30 mins, then I contacted private banking. All the private banker did was put me back on hold on the ***** hotline, where no one answered for another 30 mins!!!
FNB you are a joke, how is anyone supposed to stop ******** from cleaning out our accounts when no one answers the damn phones????????
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FNB (First National Bank)'s replyOfficial
22 Jan 2019, 08:44 Good day Chris,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply22 Jan 2019, 08:44
Official
Good day Chris,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)