No notifications again, where did the innovation disappear to.

So my bank sends me a notification of a reversal purchase on my account that i dont know of. The bank statement though shows different that the has been a payment in my account and immediately after that they pay clientele which i have closed two debit orders on the same day. No notifucations shown until i check the statement. I am livid. I cant even do a reversal on this clientele. So i launched a seperate complain for them but more so i m dissapointed on my so called premier account from the old era that cannot send transaction notifications into my account.