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On the 3rd June 2015 i send FNB A Message: <br> <br> Good day<br> <br> To whom it may concern.<br> <br> Kindly note that I was retrenched and I contacted FNB last year in September and the insurance paid my loan for 6 months and the balance was about R2000 and odd.<br> <br> What I do not understand is why I have been charged interest thereafter, if someone could get back to me and explain. As the insurance covered me for 6 month but according to the statements that I have been getting, you guys have been charging me interests from October 2014.<br> <br> Your speedy and prompt response will be highly appreciated as this is ridiculous. <br> <br> Hope to get feedback ASAP.<br> <br> Regards<br> <br> Frances Mkhonza<br> <br> ***<br> <br> ***<br> <br> On Wed, Jun 3, 2015 at 5:06 PM, FNB Smart Loans wrote:<br> <br> Their response: <br> <br> Good day Mrs Mkhonza<br> <br> Thank you for bringing the matter to our attention.<br> <br> We have tried to contact you on your mobile number *** to no avail.<br> Kindly note that the insurance claims paid the full 6 months instalment in advance.<br> Due to our service fees (insurance, admin fee and interests) added monthly, the instalment amount will deduct from the advance payment to service the loan's monthly contribut