No notification

Opened a clicks credit card last year. Received email that it would no longer be valid. Did not have a large amount owing. Debit order went off and I assumed that was the last. This was october last year. Today I receive sms that there is an amount owing. Why wait for 7 months to notify me. Phoned FNB and requested that they please email me all the statements so that I could follow up. Lady refused to email documentation and then placed me on hold for 10 minutes. I could not hold any longer, she has made no attempt to return my call. So pleased that I am not an account holder at FNB. What poor, poor service! Thank you Standard Bank for always keeping me updated!! FNB please send me the statements that I can close this account, I want no further business with this institution!