ML
Michelle L
1 reviews | Active since Jun 2019
06 Jun 2019, 15:40
NO more patience with FNB - I am about to loose it!
SO disgusted at the work Ethic at FNB - I have been banking with them for 20 years and the one time I actually get in touch with them for an amount that was **********ly taken off of my card (and I reported it on the same day) they keep sending me a form to fill in that I sent twice before. Not to mention the countless emails where I keep explaining my case, with all my reference numbers for the case I opened 3 months ago. Countless phone calls and emails later supplying them with all the information only to start at the same place that I did with a for I already sent!!!
This is ridiculous!!!!!!!!!!!!!!!!!!!!!!
PLEASE just HELP ME NOW!!
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FNB (First National Bank)'s replyOfficial
06 Jun 2019, 16:20Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply06 Jun 2019, 16:20
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***