No more ebucks online shop - pay for one thing get given something else !!!

I paid and ordered a Samsung TV on the eBucks website on 21 August 2018 .On 1 September the TV was delivered and yesterday an installer installed the unit. When I returned I noticed that the set was not what I had ordered. I contacted ebucks and a consultant called me to discuss the matter and requested more info etc. Today I had to send picks of the set, the box etc. Between 1 and 2 pm I received another call enquiring about the problem. Together we viewed the products on the ebucks website, which were all availabe and I pointed out clearly the difference between what had been ordered and what was supp****. Later in the afternoon I received another call to say the set I had ordered was now unavailable.

So between the 21 August and the 4th September there were sufficient sets available. Due to ebucks messing up my order the sets had now been sold out. I had waited for two weeks for the delivery of my order... currently I have a set that I don't want, I have paid more for the set I currently have and I am sitting R6 800 down, having been messed around by ebucks for two weeks only to be told I cannot get what I have paid for. Now I have to go through the motions of trying to get the money back!