1 reviews | Active since Feb 2015
No more E-bucks! WHY????????
<p>i have realized that i am no longer earning e-bucks with FNB and i do all my banking with them - i am aware that if i use my GOLD credit card and GOLD cheque card that i can earn e-bucks - but lately nothing! i rarely use my credit card as i need to pay it off - but i do sometimes use my gold cheque card but dont earn any rewards whatsoever!</p> <p>why is this????? then there is no use having these cards as i do not get rewarded anymore.</p> <p>why change the rules - bill heavy bank fees (i.e value added serv, transaction fees on every trf, monthly fees, etc etc) on all my accounts but i earn no rewards when using my cards?? Where are the days when it was said you receive unlimited transactions? and now all these charges???? I ONLY BANK WITH FNB FOR YEARS- NO OTHER BANK - THANK YOU FOR THE SLACK SERVICE!!!!</p> <p>BULL****!!!!!</p>
Good day clerissia,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
They'll be in touch with you to assist as soon as they've received the necessary feedback
The reference for your complaint is 939844
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day clerissia,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
They'll be in touch with you to assist as soon as they've received the necessary feedback
The reference for your complaint is 939844
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)