1 reviews | Active since Feb 2017
No Moral Compass as a Company!!
FNB refuses to close up an account and still charging me interest after giving me an interim paid up letter. Premium banker is just the so called status they give you so they can charge you exorbitantly. I want my R10.12 back and I was you to close an account that was already paid up in April 2018 already. The interim letter sent to me was just to pacify me. You guys are legends at poor customer services and you continue to excel at it. Fnb is misleading people in this crippled economy and don't give a **** about it. I have reached a point where I can finally say I hate FNB! Very unfortunate that I left ABSA for his nonsense. Refund my R10.12 then close the account, how difficult can that be?
Legends at *****ing. Dealt with Clinton Naidoo . Reference number: ********** NF, who verbally promised me one amount verbally but received a lesser amount instead.
****** *******! I will not rest until the account is closed.
Good Day,
I acknowledge receipt of your complain and is disappointed to hear that your previous complaint had not been resolved. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to a manager for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
Good Day,
I acknowledge receipt of your complain and is disappointed to hear that your previous complaint had not been resolved. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to a manager for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
