DG
Daniel G

1 reviews | Active since Feb 2015

30 Aug 2018, 15:06

No Loyalty :(

I app**** for a home loan from FNB for R960000,00 with a deposit of R400000.00, I was declined. The bond repayment will be what I currently pay in rent? * that's done and dusted, I got a loan from Absa. * Now on the FNB app they say I can apply for a home loan???? * I am upset as i've been a client since I was 7 years old, I am now 33, no loyalty :(

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Aug 2018, 15:49
Official

Good Day Daniel ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Home Finance to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***