1 reviews | Active since Dec 2016

02 Dec 2016, 19:29

NO LEGAL HELP 24/7

<p>This is Friday 2nd of December 2016</p> <p>I am in a situation and needed FNB law-on-call. I am attempting to phone them from 17:00 already in an emergency and they do not answer their phones it is now 20:00 my call time is costing me a fortune and no legal help! on the number provided ********** or ********** 816 I even tried my premier number since they signed me up but also no answer.</p> <p> </p> <p>How do I make use of the service / make a claim</p> <p>Please call ********** (option 2)<br />Email: ********** />For complaints: Call ********** or email **********

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2016, 08:52
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)