NO JOY!

<p>I HAVE NEVER COME ACCROSS SUCH , I CAN NOT EVEN BE ADVISED WITH REGARDS TO HOW LONG IT TAKES FOR FNB TO REIMBURSE ME FOR THE INCONVENIENCE. I HAVE SENT EMAILS WANTING TO KNOW ABOUT THE TURN AROUND TIME ON WHEN THIS AMOUNT THEY DECIDED ON WILL REFLECT ON MY ACCOUNT. I HAVE CALLED , NO RESPONSE....I HAVE RECIVED COMMUNICATION FROM DIFFEENT PEOPLE TELLING ME DIFFERENT THINGS. THERE IS NO JOY THAT I AM GETTING FROM FNB. AS IF IT IS NOT ENOUGH THAT I AM FACING PENALITIES BECAUSE OF THE INCONVEINECE,,,NOW THEY ARE FAILIGN TO GIVE ME THE TURN AROUND TIME...WHAT IS SHORTLY IN CUSTOMER SERVICE , AFTER A WEEK , A MONTH ? WHY SHOULD ONE GET TO THE POINT OF BEING RUDE OR TAKING THINGS FURTHER IN ORDER FOR ONE TO GET CUSTOMER SERVICE? THIS IS SIMPLE, WHY CAN THIS NOT IT NOT BE SIMPLIFIED ? IS IT SO DIFFICULT TO JUST GIVE FEEDBACK ? I AM THE PERSON THAT IS GETTING CALLS BEING HARRASED WITH REGARDS TO THESE PENALITIES!!!!!!!</p>