No ITC No. for ****** Smart Device

<p>I had my FNB Smart Device ****** last week. I immeiatley called FNB Connect to have the device blacklisted and to get an ITC No. which is needed to open a Police Case as well as claim from my insurance. I called every day since then to get the number and they kept telling me they will call me in 24 hours with the number. It has now been 5 days. I have tried through Facbook with RB Jacobs. I have tried through my premier banker at FNB. They rep**** to say they have esalated it and still here I am with no contact from FNB and no ITC No. This now means I cannot open a Police Case for my ****** goods and neither can I claim for it. So tell me.... how are the Police suppose to do their jobs when FNB cannot do their own job?</p>