NO internal controls at FNB

FNB allowed a debit order to be debited to my account for a ********** Home choice account opened in my name. Their was not mandate sent to me for signing or no notification by FNB regarding a new debit order. FNB is no refusing to allow a full home loan due to the effect this arrear account has on my credit rating. The Home loan Department of FNB also did not correct a digit error on my application, resulting in my home expenses increasing with R9000.00 thus affecting my affordability assessment . (My MTN account is R 999,70 per month and not R 9999 per month). I was ALWAYS a VERY happy FNB client, but not anymore.