LM
Lukas M

1 reviews | Active since May 2015

08 Aug 2017, 08:24

No Interest in Current Clients

<p>I have been waiting for about a month now just to speak to an agent from the smart devices department and I have spoken to numerous people, some even taking my details and saying they will get back to me the same day and I am still waiting. </p> <p>I have gone on to their website and filled in their call back form with no results, phoned in with no results and it just amazes me to think that I have to struggle this much to get a service from FNB.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Aug 2017, 09:37
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***