1 reviews | Active since May 2012
NO INCONTACT, NO FUNCTIONAL SECURE CHAY
Oh my FNB never seizes to amze me with their incompetence and lack of customer satisfaction.
Stupidity and lack of functionality prevails.
I am not receiving any incontact messages for money that enters our business account. Neither does my husband.
Please, find a competent person to sort this out and fix the problem.
Also fix your secure chat. I do not understand why you have a secure chat if they cannot solve any problem. It is not even comparable to the functional secure chat of other banks.
Me and my husband move our personal banking to another bank due to the incompetence and lack of assistance and general problems at FNB. If you do not get your act together, this account will also be moved to a more functional bank with working systems and competent employees.
Fix your secure chat because there is nothing secure about it and stop sending numbers that we should phone due to your failing systems.
If I want a number I can go and do a searvh on google. It is much faster and efficient and I do not have to deal with stupidity.
