CG
Charles G
1 reviews | Active since Jul 2011
29 Aug 2019, 14:46
No idea to treat a loyal customer!
FNB Channel Islands (FYC SR Channel Islands) have no idea to deal with loyal customers. I received an email today threatening me that if I didn't supply them with certain information, they would shut my account down within 12 days. This information has never been asked from me before, so it is completely unacceptable to threaten me with account closure in such short time.
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Replies (1)
FNB (First National Bank)'s replyOfficial
29 Aug 2019, 16:01Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply29 Aug 2019, 16:01
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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