No hope for this bank. They will go under soon.

Today I have decided to stop all my business with FNB. I'm trying to order a new card because my previous card got damaged. I was on the line for more than 20 minutes when a stupid woman answered and cut me off. I'm now trying again to call. The phone is sitting here, waiting for someone to answer, but no success as the minutes are ticking by. I also have R200 000 that I want to invest. I have written mails and requested that someone contact me to give advice about the best investment, but no success. The most irritating thing about FNB is that there are no white people working there. You can go into any branch or call any FNB line - you can only speak to people who cannot speak Afrikaans or English. How can I longer trust my money with people who cannot even understand when I try to talk to them. Another 17 minutes has gone by - no answer from FNB.