No help! Zero customer service!

This will now be the THIRD review regarding NO service delivery from FNB. Since my last complaint, NOBODY has contacted me. I have changed my address MULTIPLE times and this months bank statement STILL has the old address on. After I phoned customer service in November, changed the addres for the THIRD time, the consultant promised that my December bank statement will have the correct address on - guess what? I juat received the statement for December and it is STILL the old address. I phoned customer service ONCE AGAIN, only to be told I can update the address, but it will only show in January! What the hell FNB??????? How many times do I have to do it befor it reflects on my statements??????? After all the trouble I had this past month with absolutely NO service, I am changing banks! You suck!!!!