LR
Lydia R
1 reviews | Active since Feb 2013
23 Nov 2015, 13:02
No Help when needed
I have contacted FNB Premier Banking Suite through their web platform a couple of times to get assistance on blocking a debit order - and I have yet to receive any assistance. Why do I pay such exorbitant fees to be completely ignored?
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
23 Nov 2015, 13:31Hello Karl Lagerfeldt,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817947.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817947.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Nov 2015, 13:31
Official
Hello Karl Lagerfeldt,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817947.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817947.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)