1 reviews | Active since Jan 2019
NO HELP WHEN DESPERATELY NEEDED
I have been struggling for the past 3 days to withdraw money from my skrill account to my fnb card. This is the very same card i have used to deposit money to my skrill account. NOONE AT FNB is willing to help,ive been calling since monday still no solution.
I have contacted skrill and they say that the bank is rejecting the transaction. This doesnt make sense to me. Why did fnb let my money out of the same account to skrill but cannot accept my money back into my account???
The so called "bankers"just keep transferring my call to this and that department. Even the forex department doesnt wanna help they transferred my call to card authorization and the agent dropped the call after asking me to hold the line while he checks something...
Whatever happened to "how can we help you"!!!!
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
