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NM
Nkululeko M

1 reviews | Active since Jan 2013

13 Sept 2017, 13:54

NO help whatsoever

i'm trying to settle an outstanding amount on my card after debt review, no 1 can help me whatsoever! i log in, i'm restricted...i have no card obviously.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Sept 2017, 14:26
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

NM
Nkululeko M's update02 Oct 2017, 14:00
Reviewer Update
Guys, i paid up my account on the 15th of September already. All we need from you now is a paid up letter, to date NOTHING!!! we have been liaising with you persistently, Debt Rescue and myself. PLEASE FNB i know you are almighty and hold our lives in the palm of your hands, you have humbled me beyond measure, 3 years plus. please free me of your shackles. Your the only thing in the way of my financial emancipation as we speak. PLEASE PLEASE PLEASE BAAS
NM
Nkululeko M's update02 Oct 2017, 14:49
Reviewer Update
where/who do i send my request/notification to close the account?