No help on purchace made
<p>On the 6th of February I ordered a iphone 7 - unlimited voice calls fro the fnb website. I recieved and email to tell me order was successfull but now two days later I still have not recieved the phone. I have made numerous call to FNB but no one can help me.</p> <p>I purchaced this phone becuase my current phone (that I use for my business) is not working. And as a result every minute that I am without a phone I loose business.</p>
Good day MR. rocco-rademeyer
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day MR. rocco-rademeyer
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***