No help from FNB. Only a copy-paste standard text, not on topic and not helping.

Absolute NO service or anything helpful. Application for SAFT funding had to be done through FNB, was pre-approved and all singed and forwarded mid April. No answer, feedback or status update till 21 May. And still then: no one wants to admit they *****ed up. They only give copy paste answers and say you have to check online How they can help you. Well FNB DOES NOT help. No Service at all. Not from the assigned employees Nor from our Business Manager or the Business Development Manager that tried to explain why FNB had failed to do what they were supposed to do.