VG
Vaughan G
1 reviews | Active since Feb 2017
29 Aug 2019, 16:45
No Help from FNB for card *****
In my opinion FNB doesn't take it seriously when people *******ly take money from their clients bank account. Today I had 3 amounts taken from my account/card, within minutes of receiving the message I called and after 20 min of going from pillar to post I put the phone down. I then sent a message through my online profile and no reply not even and acknowledgment. no Help or advise at all from FNB, I have Temporarily blocked my card in the hopes that someone does actually help or give advise.
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FNB (First National Bank)'s replyOfficial
30 Aug 2019, 08:58Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply30 Aug 2019, 08:58
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***