No Help from FNB call center!

If there was an option for Zero Stars I would be using that rating now with FNB! I was on the phone with a call center agent for close to an hour yesterday and they asked me to call another bank for assistance, through my client of course. My client called her bank but made another arrangement with me. I've just been on a call for another 50 minutes with another FNB call center agent and guess what, THE ISSUE HAS NOT BEEN RESOLVED! "How can we help you?"!