YN
Yulisha N

1 reviews | Active since May 2016

28 Feb 2020, 13:23

No help from FNB

I have been calling in from this morning, requesting a bank confirmation letter for my savings pocket. NOBODY IN ALL OF FNB CAN HELP ME. They either transfer me without saying or they drop my call. Looks like they have lost their personal touch. They keep telling me the same story on how to access a letter for my Cheque or my business current account online! Even their “team of bankers” were nonsense.

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Replies (1)
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Yulisha N's update03 Mar 2020, 00:56
Reviewer Update
Your complaints department contacted me but did not give me the time to listen to me, I was busy with patients and you didn’t want to call me back at a more convenient time- reinforcing my point that you have lost your personal touch.