No help from FNB!

I would like to take a moment and thank FNB Personal Loans for failing me as a client, valuing and not appreciating me as a young honest South African in these tough economic times.

Great job FNB, I am building a bad credit record, and kudos to you for your support.

I was "offered" a R17 500 loan by FNB in January which I then decided would be for my study fees, and for a car deposit because I knew the need for a car could quickly be very vital at work. The term of the loan on inception was 6 months, which I calculated and could afford. Later on because of some delays at my educational institution with registrations and the urgent need for a car for work I prioritized using the funds for a car deposit, which was not a smart move (I take full ownership of my bad decision and prioritizing).

But I had to get the car because staying employed is just as important, how else would I survive or pay my the bills?

When I reevaluated my budget I realized that the new installment of the car + the FNB loan + Car insurance were going to hurt my pocket very badly. I immediately contacted FNB and asked (begged) them to increase my loan term from 6 months to 12 (which means my interest would increase, and I fully understood) - They REFUSED! I was not running away or backing off from repaying my loan , I was simply asking to change the payment term so that I can afford the repayment, and FNB refused.

Today I am sitting with unpaid debit orders and a minus balance due to a strain. All I asked was to extend my repayment because more than +R3400 is quite too much for me at the moment, when I took the loan, it was reasonable because in 6 months time I would be done paying the loan.

I have not paid my medical scheme, funeral covers and some other important accounts that I have never missed to-date. I am sitting with a bunch of unpaid accounts, and a very big negative balance and a collapsing credit record. Before asking for the amendment I read up on their website what happens when a customer cannot afford and what I could understand is that the bank understands and the maximum of months for an arrangement is 12 if a customer is in arrears, but I am not in arrears, I am avoiding arrears by all means and not running away and approaching my bank for a solution.

This is all frustrating and I have been trying to get a settlement loan from other institutions to settle the FNB loan and where I could get a longer term where I wont be under so much strain, but the fact that I am paying more than R6000 for the car and the loan, my affordability score makes it very difficult to get a loan elsewhere, I cannot even get a consolidation loan to settle both.

It is such a difficult and dark time for me. I am drowning in debt and my credit record is being crippled. I do not in any way blame FNB for my bad decisions, I could have waited and bought the car after 6 months when i had financial relief, all I am saying is I trusted FNB that I am a loyal client to, the bank that has full exposure to my financial flows to be understanding and help me build a good credit record.

"FNB - How can we help you?" unfortunately I don't seem to be good enough to be helped by FNB.

All I am asking is for FNB to help me get back on a good financial standing, help pay less for the loan, I am not running away from paying it, all my cards are on the table. I just need help not to drown into debt and falling for ****s, because I am becoming frustrated by the day and drowning deeper and deeper into depression.