NCAP
Nadine Carla's Au Pairs
1 reviews | Active since Feb 2018
01 Dec 2018, 11:09
No help from FNB
I made a transfer of R2500 to my credit card by mistake and cannot reverse it on my internet banking. Went in to the bank and they gave me a number to call. Called the number and they gave me an email address. I have sent 4 emails to this address already and I am getting NO response whatsoever!!!! No at the bank can help me and no one over the phone. This is rediculous as it’s MY money and I need it!! Very very bad service.
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Dec 2018, 10:46Good Day Nadine
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply03 Dec 2018, 10:46
Official
Good Day Nadine
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***