no help from FNB
FNB moto is how can we help you but today i disagree.i like many south africans work and we usually finish around 4 so the only time we have to got to the bank is after work , so as i usually do i go to the musgrave branch to have my bank statements stamped, now bear in mind i downloaded the statements and printed same to save FNB time and money.so upon me reaching the branch around 4.50pm the doors are closed but they usually close at 5pm.so i tell the guard who sees me every week that i just need my statement stamped but all he says we closed.so i ask you again FNB how have url help me as i now have to come back tomorrow. i am also considering moving to capitec as they close later then url and they open on sundays
Hello Themandran-Murugasen ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Themandran-Murugasen ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
