No help from FNB

<p>FNB: how can we help you? What a joke. Clever advertising but no action when it matters. I have a bond with FNB at an interest rate of 13%. Clearly FNB's only objective is to see client's squirm. I have repeatedly asked them to relook this account as I will lose my property if they will not help me. Once before they reduced payments by a bit, but no real attention was given. Makes little sense to lose an account, perhaps to an auction, because you refuse to honour your motto of "how can we help you?". Because money is so tight, and FNB always refuses to help, I took loans with Direct Axis and Izwe. FNB then offers 'consolidation loans' which promise to reduce payments by 20%. I am currently paying out R2000 a month on personal loans - which I have never faultered on paying. Would FNB give me a consolidation loan? No. Pretty feeble not to take into account an individual's commitment to honour repayments. I then offered my bonus in March as surety, but still no help was granted. This is the reason banks lose money, because people become overindebted with outside lenders who WILL help, but then lose assets in the process. When people want to be financially responsible in this economic climate and REDUCE debt with the help of a bank, the bank won't help. FNB, you try to sound all human and caring with your clever marketing campaign, but you won't help, so don't offer!</p>