No help for 1 hour 30 minutes

Item: FNB (First National Bank)
Rating: 2
Author: Precious D

I got into the main branch at 12.06 got a ticket to be helped until 13.30 I decided to leave all consultants where helping the customer's that I found them helping how do you help 1 client for that long ?how many will you be able to assist with that speed? Consultants need to up their game

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

10 Jun 2015, 14:29

Hello Preciousdee ,

Thank you for our posting.

Please be advised that we have logged another complaint on your behalf to our Banking Channels Service Recovery Team.

Your Reference no is: 701119.

Kind Regards,

Complaints Resolution
Desiree Bowes

Email: ***
Tel Number: *** (Option One)

FNB (First National Bank)'s reply10 Jun 2015, 14:29

Official