No Help during Covid19 for long time customers

FNB thank you for returning ALL our debit orders, you could have just returned one to get our business account back into the overdraft facility, but no, you return all payments, you charge us R310 per debit order that caused us to go over our facility, you then charge R150 per item returned...

So your question: "How can we help you?" Your attempt to contact us, with a 2 ring phone call before you hung up didn't help at all, you knew this was going to happen due to Covid19, but no, you return all debit orders, FNB you unfortunately have been of no help to us. Just one debit order needed to be returned... just one... now we have a whole lot of extra fee's to cover too, that really helps us out in these difficult times.