1 reviews | Active since Jun 2016
No help at all "FNB HOW CAN WE HELP YOU"
<p>Went to FNB Dobsonville Shopping Centre, i was discharged from Tshepo Themba Hospital and seeing that this branch was the closest to pay my account. i went in and to my knowledge the tellers dont accepts deposits less than R10000. i needed to go to the atm and i explained my condition to the teller and she still insisted i go queue at the atm, im coming from hospital for surgery i just need to pay my account. She directed me to LEBO, who was the meanest service consultant i have met. FNB- how can we help you, really where was that? i ended up not depositing money as i could see i was not going to win with such bad attitude from you guys. </p>
Good day Ms. chabi-chaps
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. chabi-chaps
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***