NO Help at all

I Enquired about an ID Document for my Daughter. The Bank(Gezina FNB) told me one thing, Phoning FNB, I got a different story, and then after they told me to make a booking with "Online Banking", I was told that FNB does not offer that service, only helps you PAY for it. It took me 3 days and a lot of phone calls only to be told - We don't do that. Even when the bank itself said they do.