DL
Danielle L
1 reviews | Active since Nov 2018
30 Mar 2021, 22:41
No help at all
No customer service at all. I have recently moved to the UK and I'm trying to close my accounts. I can't contact you people because nobody answers the number you gave me. I try to get the banking team to assist me but they just tell me to call
Settle my credit card, settle my overdraft and close my accounts now please. Nobody has even attempted to help me. I have emailed fnbcard.co.za .I have emailed mybranch620.co.za.
You can only let me know via email. I only have a UK number.
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Replies (1)DL
Danielle L's updateReviewer Update
06 Apr 2021, 22:23Hi there
Thanks for your response, I'm still not satisfied with the outcome. They closed my overdraft and cheque account but they did not close my credit card.
Now there is a negative balance on the account and if they had just settled it and closed it on my first request the fees and interest t would not have gone off.
Please cancel my credit card.
Thanks for your response, I'm still not satisfied with the outcome. They closed my overdraft and cheque account but they did not close my credit card.
Now there is a negative balance on the account and if they had just settled it and closed it on my first request the fees and interest t would not have gone off.
Please cancel my credit card.
DL
Danielle L's update06 Apr 2021, 22:23
Reviewer Update
Hi there
Thanks for your response, I'm still not satisfied with the outcome. They closed my overdraft and cheque account but they did not close my credit card.
Now there is a negative balance on the account and if they had just settled it and closed it on my first request the fees and interest t would not have gone off.
Please cancel my credit card.
Thanks for your response, I'm still not satisfied with the outcome. They closed my overdraft and cheque account but they did not close my credit card.
Now there is a negative balance on the account and if they had just settled it and closed it on my first request the fees and interest t would not have gone off.
Please cancel my credit card.