1 reviews | Active since Oct 2012
No Help at all at FNB
I have called FNB over two days and still no assistance with my query only call center agents transferring me from department to another. firstly they have stopped replying to emails communication which is shocking. I was also shocked when I was transferred because I spoke vernacular she just refused talk me in vernacular but she fully understood the language.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)