No help at all and not how can we help!

<p>Dear FNB,</p> <p> </p> <p>Your logo is how can we help? Our problem started when I started working for an overseas company in August 2016 my salary were paid from Washington DC. I therefore opened an USD global account and as it happens my salary gets delayed sometimes which then had a ripple effect that my debit orders didn't go through.</p> <p> </p> <p>After convincing my husband to go and see our branch manager at Randpark Ridge to explain to him to allow us to have an overdraft facility only for R10,000.00 to assure that nothing gets send back and therefore attain a good credit record, it were declined.</p> <p> </p> <p>It were declined on the basis that it happened too many times that our debit orders where unpaid due to the above.</p> <p>We have been loyal since donkey years with this bank and now when we need you the most we are let down. I really don't think that we are asking too much.</p> <p> </p> <p>Kindly re-value our situation and I really hope for a solution or better outcome.</p> <p> </p> <p>Kind Regards</p> <p> </p> <p>Hester and Neels Brink</p>