No Help At All

R120 Airtime later. 7 days of pure hell. One visit to a branch. No solution only frustration. I've been operating my account on my mobile but received money via PayPal from my son in Ireland as a birthday gift. A visit to the bank proved futile to link PayPal. I finally got through to a consultant who helped me to set up banking from my PC so that I could link PayPal. I gave him the highest rating but it turns out he didn't do his job properly at all. I was lead around like a blind person. Logged in, clicked Forex and was then told I needed to be registered with InContact before I could use online banking. I tried to do this and kept getting a message saying "No data returned from request". Now I can't even log in without being 'thanked for using internet banking' and told I will be logged out. After another Airtime wasting 10 minutes I got through to a lady who informed me she would have to transfer me to 'Easy Segment' to be assisted. She gave me their number in case I got cut off. ***. Of course this is just another customer care line and I cannot get a reply but get asked for my ID about 3 times. So.. No online banking.. No PayPal. What to do next? I'm beyond helpless and infuriated.