MM
Michael M

1 reviews | Active since Jan 2016

27 Jan 2016, 13:37

No help at all

Been trying to get a claim in and noone answers the phone or even replies to your emails. I now want to cancel the insurance and can't even do that as well. This is really disappointing from such a good bank

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jan 2016, 15:05
Official
Hello mikemudzi,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 856293 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)