1 reviews | Active since Feb 2014
NO HELP AT ALL
Hi there,<br> <br> I really do not know what to do anymore. I am a private client at this stage at FNB, How I got to be one is beyond my believe with a sequestration history, although I was rehabilitated on the 27/03/2014 (Almost two years ago).<br> <br> My Credit reports at the burea's is clean with the only negative(to me it should be positive to a bank) thing, I have a rehabilitation notice against my name. The credit bureau's have to keep that notice for five years after rehabilitation. <br> <br> FNB has a way of bombarding you with marketing material when you logon On-Line that you can have credit with exorbitant amounts which is pre-approved. But when I press the button to apply I get the message I have been declined because I was sequestrated. I phoned my private banker which could not help me until the notice on the credit bureau's have been removed. Does this mean I am good to pay monthly service fees as a private client but when I need them they treat me like a homeless person. Does it also mean I am going to get treated like that for the next five years until the notice is removed? Can FNB please give me a straight answer so that I can know if I must look for another bank that can HELP me.
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference 848025 and escalated to our Premier Banking division whom will provide you with feedback.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference 848025 and escalated to our Premier Banking division whom will provide you with feedback.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
