KM
Katlego M

1 reviews | Active since Dec 2010

25 May 2015, 14:00

no help after my online FNB account got HACKED!!!

HOW CAN WE HELP YOU!!! should not be your motto... after my account got hacked, no one could help investigate. All they said to me was to change my username and password.... REALLY!!!<br> <br> Thanks a lot for your help FNB

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 May 2015, 15:42
Official
Hello kmashaba,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 689677.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)