No help

Tired of always phoning. They never phone u from tbe credit department. You always have to phone. Can never have a definitive answer as to what is going on. U keep phoning then they get irate and say I must stop phoning. I cant understand how a bank can do this to a client. I think it's time I call it quits and move to a new bank other people are raving about std bank I think I should go there but If this Carries on I will be going to tbe ombudsman