no help

<p>I have been passed around from department to department over the phone. Gone into branch twice! And been told the issue had been escalated and I'll be caked back. It has now been 5 days and no one has called me back. I've called in again to be passed from one department to the next. I am unable to recieve the otp on online secure, verified by visa as it is still my old number. Therefore i cannnot make online purchases. My info is all updated and my new number is registered on my information but verified by visa has never been updated. I need this sorting asap.</p>