'No hassle' psst please
<p>I am starting a business. I currently work full time as well. Thanks to FNB I can apparently register my business with CIPC online'hassle free' & open a business acc as well. Biggest inconvenience, if the page isn't timing out. Its the 'hassle' of making the payment. After numerous attempts of the transaction being declined, I go to their online queries form online to ehich you are told you receive a response in 30mins. it's been 4 days. When I then proceeded to call the customer care line. The agent at the CIPC department informed i should just keep trying it will get through eventually. Please do not sell us dreams of convenience whenwe get such sub-standard service. I have heards ggreat reviews of your establishment, hence i opted for it. Please dont let such a minor set back ruin potential business.</p>
Good day Ms. nelisiwe-sithebe
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. nelisiwe-sithebe
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***