BW
Buhle W
1 reviews | Active since Nov 2019
04 Nov 2019, 07:47
No funds
I chat with 3 of your bankers since Yesteday and none seem to assist,your system always cut off when still typing.
Why was my account charged R50 twice and your bankers said it’s for the transaction I made while I had no funds.since when does my account go through if I have no funds and why the charge was on the 29th and the 1st as on the 31st I made a transfer to my account so that I can pay for the Transaction I was about to make. Then on the 1st of November you charged me R50 for what as I had funds to cater for my transaction.
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FNB (First National Bank)'s replyOfficial
04 Nov 2019, 10:01Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply04 Nov 2019, 10:01
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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