No Forex rates available on the App

FNB actively encourage customers to download the FNB App and they have a dedicated number for the App call centre but when I called to advise that Forex rates had not updated since 28th March 2018 I was told that I must call for updates. What is the point of having an App with old rates and then have to go back to the old days of phoning for rates. The call centre agent was ill equipped to deal with the complaint and just said they were unable to change the App. Did not have any inclination to escalate to someone who could find a solution. Once again FNB dont fail to disappoint.