CT
Ciska T
1 reviews | Active since Jul 2013
24 Jan 2020, 08:59
No follow up and promises not kept
The loans department is useless at FNB can never get hold of them sent emails to me to take break in January but still debit orders came off. You can't even go into the bank and do follow up or nothing they only have a call center!!! Very frustrating
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Replies (2)
FNB (First National Bank)'s replyOfficial
24 Jan 2020, 10:10Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply24 Jan 2020, 10:10
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
CT
Ciska T's updateReviewer Update
24 Jan 2020, 16:16They say you have a break in January but then take 2 debit orders in November and one in December and says it's December debit order they try and trick you to believe you wrong but actually they wrong worst bank ever to get a loan from!!!
CT
Ciska T's update24 Jan 2020, 16:16
Reviewer Update
They say you have a break in January but then take 2 debit orders in November and one in December and says it's December debit order they try and trick you to believe you wrong but actually they wrong worst bank ever to get a loan from!!!