GP
Garth P
1 reviews | Active since Oct 2016
07 Nov 2018, 15:27
NO FOLLOW THROUGH WHATSOEVER
Some time ago I enquired via on line banking about FNB.s Investment options.
They give you a thank you note on line but without a data so I cannot confirm a date.
They then contacted me and forwarded me brochures about different options. I the wrote to them saying that I was interested in the 7 Day Call Account.
Well guess what. That was about 2 weeks ago and nobody has bothered to contact me. WONDERFUL FNB. USELESS AS USUAL !!!!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
07 Nov 2018, 15:41Good day Garth Pratt,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Investments for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Investments for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply07 Nov 2018, 15:41
Official
Good day Garth Pratt,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Investments for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Investments for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)